Terms & Conditions
Our Agreement

Understanding Our Service Agreement

Accepting Our Terms
By using our services, you agree to these Terms & Conditions, forming a legal agreement covering all our services, from routine maintenance like oil changes to complex repairs like brake replacements and engine diagnostics. This clarifies your responsibilities when using our services. We encourage you to also review our privacy policy.

Our Service Area
We're located in Cranbourne and service the surrounding suburbs across Melbourne's South East. You can find a full list of our service areas on our Locations page. Because we're mobile, we come directly to your location, whether you're in nearby suburbs or anywhere in the wider Melbourne metro area. We offer mobile services for your convenience.
Payment and Quoting
Payment is due upon completion of the service. We accept cash, credit cards, and electronic bank transfers. You'll receive a comprehensive invoice detailing the work performed and parts used.
We provide prompt quotes over the phone or online. While we strive for accuracy, the final price may vary depending on your car's specific needs. We'll always discuss any adjustments before starting work. We also offer specialized auto electrical services.
Parts, Cancellations, and Guarantees
Sourcing Quality Parts
We use reliable parts from trusted suppliers. Warranties for these parts are handled by the manufacturer. We provide a range of mechanical services using these parts.
Appointment Cancellations
If you need to cancel, please let us know as soon as possible.
Our Workmanship Guarantee
We take pride in our work and offer a guarantee on our services. If you have any issues related to the work performed, please contact us immediately. You can learn more about our commitment to quality on the HD Mobile Mechanics website.
Responsibilities and Legal Jurisdiction
Our Responsibilities
Our Responsibilities
HD Mobile Mechanics is responsible for the repairs and services we agree to perform. We are not liable for unrelated mechanical issues that may arise after our service. We offer specialized services for various car makes, including European car mechanics, Japanese car mechanics, and American/Other car mechanics.
Legal Jurisdiction
Legal Jurisdiction
These Terms & Conditions operate under the laws of Victoria.